Ask customer management questions and call center related questions on Customer Management IQ to effectively implement your customer management strategy and increase profitability and reduce costs.
298 question results
   Page of 30  
  • Anyone know which companies are handling 50,000 or even 75,000+ calls per day?
    jacobsne  |  (6 answers, 2 new)   |   Answer
  • Where can I find a recorded customer management webinar?
    gvasiliou  |  (5 answers, 3 new)   |   Answer
  • I would like to offer my book for review and possible inclusion/mention on this website. The title is: "Earn More Tips On Your Very Next Shift...Even If...
    Steve DiGioia  |  (1 answers, 1 new)   |   Answer
  • A client of mine in the food services industry (fast food restaurant) is looking for a consultant who can help with call center scripting. Any recommendations?
    Robbiestroud  |  (4 answers, 1 new)   |   Answer
  • My company, KIXEYE (, is looking for a consultant with expertise in building scalable support operations. Our business has tripled this year with...
    xandamere  |  (3 answers, 1 new)   |   Answer
  • Can we advertise our web banners of a new product for customer support on customer management iq?
    vvnjoey  |  (1 answers, 1 new)   |   Answer
  • My team and I would like to attend the webinar, Serving Millennial Customers - Google & TELUS Share Insights on November 7, but when I created an account it...
    Tonniebrown  |  (1 answers, 1 new)   |   Answer
  • We are currently looking at restructuring the journey our customer takes into our Customer Care organisation, can you recommend any companies to work with in...
    Flacon  |  (5 answers, 1 new)   |   Answer
  • I am a new appointed manager for a customer service department , the main objective I have is to implement some changes for the better. We are working within...
    mkb130384  |  (3 answers, 1 new)   |   Answer
  • I want to know if anyone knows of national groups where you can nominate a customer service person or team?
    bobbie.veil  |  (1 answers, 1 new)   |   Answer

298 question results
   Page of 30  

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