video interview
Interview with Docia Myer from CCW
August 18 by Lisa SchulmanWe caught up with Docia Myer at CCW in Vegas this past June! Docia Myer, Vice President at CPI Card Group, is a leading customer experience innovator and a CCW Advisory Board member."CCW is the place...
Interview with Kimberly Warrick from CCW
August 11 by Lisa SchulmanKimberly Warrick, the Director of Client Services at NJ Shares, has attended 12 CCW events. In this interview at CCW Vegas this past June, she talks about why she keeps coming back and how CCW has cha...
Video: Making Service Your Brand Differentiator
June 24 by CCW DigitalWe've entered the service era, in which the most disruptive companies are leveraging superior service to make their marks. It is the engagement experience -- not price or product quality --...