reputation
Nearly Ten Years Ago Taylor Swift Broke Music Records With 1989. As Rumors Of Speak Now (Taylor's Version) Swirl, Here’s Why She’s Still The Queen Of Customer Experience
March 02 by Wandy Felicita OrtizTaylor Swift is capitalizing on all the changes she has had to make to get to where she is at this point in her career. Just as omnichannel and AI are part of the contact center learning curve, Swift’...
Trust Agents: Using the Web to Build Influence, Improve Reputations, and Earn Trust
April 18 by Book ReviewChris Brogan, one of the world’s top-ranked bloggers, is a leading social media strategist who counsels top companies like Microsoft, Cisco and Pepsico. His first book TRUST AGENTS: Using the We...