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To the Cloud: How Thumbplay Navigates in Stormy Weather

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Michael Biondo, VP of Customer Operations for Thumbplay, joins CMIQ at the 6th Annual Call Center Summit in Orlando to talk about cloud based music, and how to drive the idea of social media to the C-Suite and convince them to invest. Biondo suggests free systems like Hootsuite and Google Alerts that can help your business get started with social networking. Thumbplay is a cloud based music destination with over 10 million songs readily available online. [inlinead]

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