• 08/25/2015  10:54:20 AM EDT

    The Operations Analyst II is responsible for serving as the subject matter expert in support of Sears Holdings Corporation's call center reporting systems, internal web applications and technology. This position serves as a liaison between the resource planning and management team, Information Technology (IT) and vendors to determine solutions, system integration and drive decisions regarding technical requirements for the Call Center businesses related to reporting, with responsibilities to include evaluation and selection of products/tools to support the operational, resource planning and other management initiatives across the call center organization. Read more

    Tags:  recruiting | hiring | jobs
  • 08/17/2015  2:56:40 PM EDT

    Connextions is now Optum. Read more

    Tags:  recruiting | hiring | jobs
  • 07/31/2015  11:18:44 AM EDT

    Dallas, TX - Responsible for managing and operating call center telephony platforms and their associated subsystems. Provide system-level support of multi-user telephony (operating) systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Identify alternatives for optimizing resources. Read more

  • 07/13/2015  1:30:43 PM EDT

    This position will be part of a rapidly growing team focused on providing communication technology products and services to the healthcare market place. Communications technology is an essential component of the healthcare system, combined with Optum's healthcare expertise, and information, we have an unmatched value proposition in the market place. Read more

  • 06/30/2015  1:00:52 PM EDT

    The Director of Call Technology Solutions will identify and drive innovative technology solutions including Social Media, IVR, SMS, Chat, Co-Browse, Desktop and Screen-Pop solutions. This strategic position includes day to day technology operations management, leadership internal and external to organization and accountability for financial and business goal results. This leadership role includes supporting technology solutions through ideation, design, management and implementation while leading staff and positively influencing outcomes. Read more

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