customer demand:

It is how much of something that consumers are wanting. In today’s economic environment, customers are being more cautious and selective with their spending money. A company needs to know the consumer demand so they know how to satisfy their demands which intern helps in growth of the organization. Today’s customers demand authenticity and professionalism. Scripts and standard responses aren’t enough to reinforce the brand; the organization must build customer loyalty, or make sales.

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A glossary of keywords, acronyms and general terminology used in day-to-day professional work, Call Center. If you would like to add to, edit or comment on this page, please drop us a line at

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