Performance & Metrics

 Call Center IQ
 

2015 Call Center Week Award Winners Revealed

Contributor: Call Center IQ
Posted: 6/23/2015

2015 Call Center Week Award Winners Revealed - Call Center IQ

2015 Call Center Week Award Winners Revealed: Whose call centers are the world's best call centers? Full Article »


Events related to this topic:

Good Contact Centres vs. Bad Contact Centres - What's the Difference? -

Customer service professionals are consistently bombarded with complaints about the ways their centres are damaging customer experiences and adversely impacting profitability. A more valuable--and markedly rarer--approach involves offering guidance on what they can do to become better. Full Podcast »


Events related to this topic:

5 Most Important Elements of the Contact Center

Which aspects of the contact center most notably impact success? Which are less relevant? Get the answers to those questions - and two more burning contact center inquiries - in our special research briefing. Full Whitepaper »


Events related to this topic:



Advertise With Us

Join the Call Center IQ Community