About Call Center IQ

Formed through the union of Call Center Week, the world’s largest and most influential customer service event, and Customer Management IQ, the world’s largest and most influential customer service online platform, Call Center IQ reigns as the most significant community, resource hub and advisory for call center and customer experience professionals.

By providing members with a complimentary, 24/7/365 opportunity to engage with countless, exclusive online resources and a series of award-winning conferences at which they can interact without wires, Call Center IQ will create a better, more empowered breed of call center professionals that will deliver a better, more satisfying experience for customers and business stakeholders.

Leaders responsible for call centers, contact centers, operations, information technology, customer experience, customer care, customer service, customer support, social and mobile, are invited to register for a free Call Center IQ membership and receive the following benefits:

  • Networking: Connect with 75,000+ qualified professionals who care as much about the customer as you do.
  • Research: Receive our quarterly executive research reports valued at $2,000/year.  CCIQ members will get access to these reports at zero cost.
  • Access: Members will receive exclusive access to our top presentations and product demos along with exclusive speaker podcasts, event research reports and live blogs.
  • Product Matchmaking: Benefit from our vendor directory and allow us to match you with the solution providers who meet your needs.



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